Our Comprehensive, Compassionate, Family Centered Approach

is fueled by our commitment to helping meet the needs of children with developmental delays and their families. Our service areas include Whidbey Island, Anacortes and the San Juan Islands.

Our Highly Skilled,
Multi-Disciplinary
Team

of trained early learning and pediatric care professionals
are continuously evolving their knowledge and expertise,
incorporating best practices in special education,
specialized therapies, nursing, and social work.


We inform, educate, and empower parents and caregivers
to understand and support their child’s development
journey and celebrate as they conquer each milestone.

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Local Care, Boundless Potential

From birth to age 3, Steps is committed to providing children of
diverse beginnings and their families with the care, treatment, guidance, tools, and
resources they need to grow, learn and thrive.

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GETTING STARTED

Reach out with a self-referral or a referral from a doctor or other caregiver.

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YOUR CHILD’S JOURNEY

We customize a care plan with personalized goals and the specialist your child needs to succeed.

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EMPOWERING SUCCESS

Our family support helps you understand your child’s needs and weave learning into daily activities.

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RESOURCES FOR LIFE

We provide information, resources and guidance to help you become effective advocates.

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Focus on Success

We work with parents, caregivers and the entire family to support their child’s unique needs.

Initial
Assessment

Evaluate each child’s strengths and needs

Personalized
goals

Set personalized progress markers

Customized approach

Plan services based on each child’s unique needs

Family
centered

Inform, involve and support the entire family

Getting Started

Engaging with the STEPS team is easy.

Your pediatrician or primary care physician may refer you, or you can self-refer.
Knowing what to expect can often make the journey easier. The diagram below provides a brief snapshot of our process. Click on the numbers for
details on the steps you can take along the way.

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1. Connect

Self-Referral
Physician Referral
Community Referral

2. Scheduling

Intake coordinator will contact within 3 business days

3. Intake

1. Family orientation – review available services.
2. Family interview to identify concerns and priorities.
3. Schedule evaluation/assessment.

4. Evaluation / Assessment

1. Each child is evaluated by Steps team.
2. Parent/caregivers participate in
evaluation assessment process.
3. Share findings and determine need for services.

5. Define Personalized Goals

Individualized Family Service Plan created

6. Services Begin

Provided in home using parent/caregiver coaching model

7. Reviews

Review Individualized Family Service Plan to determine progress based on family priorities and make changes as needed.

8. Next Steps

Transition Planning begins prior to 3rd birthday.

“TLC (now Steps) had no waiting list. From a parent that works
in the healthcare industry, this was incredible.”
-Parent

Children and Family Services

Birth to 3 Years Old

Children’s services are customized based on each child’s unique needs, addressing all types of delays, disabilities and developmental disorders. Services include Physical Therapy, Occupational Therapy, Speech Therapy, Feeding Therapy, Infant Toddler Education and Parent/Family Coaching.

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Neurodevelopmental Centers of Excellence

The Steps team provides therapies, coaching and services for young children with neuromuscular or developmental disorders and their families.

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Early Support for Infants
& Toddlers

Early intervention services are designed to enable children birth to 3 with developmental delays or disabilities to be active and successful during the early childhood years and in the future in a variety of settings—in their homes, in child care, in preschool or school programs, and in their communities.

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Certified
CHERISH™ Team

CHERISH™ Team nurtures secure familial relationships for children in foster and out-of-home care placements with home-visit infant mental health services.

“Every step was explained, and TLC (now Steps) helped us get things set up for when our son turned 3 years and his care would change to the school district.”
– Parent

We help parents and caregivers – a child’s first and best teacher – gain knowledge, skills, and the confidence to give their child a stronger start and needed advocacy. By providing guidance, coaching, tools and resources to support their priorities and their child’s unique development needs we help improve the quality of life for the entire family.

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Parent & Caregiver
Coaching

In home visits and coaching help parents learn to support their child’s immediate needs and ongoing growth by weaving developmental activities into daily routines.

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Support &
Advocacy

Steps provides an extensive collection of resources, toolkits and reference materials including a list of local community, school and military programs.

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Family Resource Coordination

Information and education help parents become confident and effective advocates. As you navigate the future, it’s important to know your child’s rights and communicate their needs.

 “(Our son) is continuing to show us that he can do
whatever he puts his mind to, just at his pace.”
-Parent

Strengthening
the fabric of
community support

 

Our strong community relationships help facilitate each child’s smooth transition to school services, access medical follow-up and other community resources needed to reach their developmental milestones and thrive.

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Shaping Strong Beginnings

 

Each child’s future ability to pay attention; adapt in flexible ways; learn in school and in life situations; make friends; and manage unpleasant emotions, depend on early social emotional development, creating caring connections that form a trusting bond with those around them.

Babies are born with unlimited potential. Our Infant and Childhood Mental Healthcare team works with families to help ensure each child has the strongest start possible.

Learn more

Frequently Asked Questions

Your provider may refer your child if they are not meeting their developmental milestones or if they have received a medical diagnosis that puts them at risk for a developmental delay.

Services are offered in-person, virtual, or a combination of both.  Our teams work with parents/caregivers to determine what best fits their needs.

Your family Resources Coordinator will help you connect via a HIPAA/FERPA compliant platform.

No referral is needed to schedule your child’s first appointment.

Community preschool, Private preschool, or receiving services through your school district, are the most common options for kids when turning 3. Your Steps team will begin discussing the best options for you and your family when your child is close to 30 months of age.

Reach Out to Take Your First Step.

Whether you want to request an assessment for services or contribute to our mission, your first step is submitting the form or calling us at:

360-679-1039

PO Box 633
950 SE Regatta Drive #101
Oak Harbor, WA 98277

Fax: 360-679-6646